Frequently Asked Questions


► How do I place an order?Badge Reels and More

Wholesale buyers—you will be able to see our order form when you login to our website.
If you are a wholesale buyer or if you represent an organization such as a school, sports team, club, or group, we will be happy to provide you with login credentials. 
Please email or call (562) 665-5877 Tell us about your company or organization, and we'll send you information on how to login.

► What about custom orders?


Samples of Custom DesignsSamples of custom designs


We accept custom orders and create custom designs for groups and organizations. Please call or email for information about custom orders. 

► How soon will I receive my order?

Most of our orders are shipped out via UPS within 48 hours. Fast order turnaround is part of our commitment to great customer service.

► What are your shipping charges?

Shipping and handling charges are based on total order price.

$0 - $99.99


$100 - $249.99


$250.00 - $499.99


$500 and up


► How do I pay for an order?

We accept payments Online, Venmo, Zelle  or credit card information provided by phone.
New customers, as soon as you place an order, please call (562) 665-5877 to verify your order total and provide payment information. 
For established customers, payment terms are net 30.

► Do you offer a guarantee?

We guarantee 100% customer satisfaction!


► Are your badge reels heavy duty?

Yes, Our badge reels have a 34" cord and are rated for 100,000 pulls.

► How do badge reels attach to clothing?

Customers can choose any of three options when ordering:
  • Swivel alligator clip—Clip pinches securely to any part of clothing. Swivels so badge remains upright.
  • Slide—Slides easily onto belt, scrub collar, or lanyard ring.
  • Magnet—Secures easily to clothing, uniform, or lab coat.

►  Where are your products manufactured?

All our products are Handmade in the USA! All of our badge reels, compact mirrors, and purse holders are designed and manufactured at our workshop in Whittier, California